How to Redeem Promo Codes?
Even tho' we offer a specific button to redeem promo codes inside Dex, this often fails as Apple seems to be unable to handle this feature as mentioned here:
Since launch, Apple's in-app Offer Code redemption sheet has proven to be extremely unstable. For example, the sheet may not connect, may not dismiss after a successful redemption, and may not accept valid codes.
A workaround may be to instead redirect customers to the App Store app to redeem codes as described below.
However, and as mentioned, there's a workaround:
- Open Apple's App Store app
- Open your profile
- Select "Redeem Gift Card or Code"
- Select "Enter Code Manually"
- Enter your code in the box
- Tap Redeem
- A success message will appear once you've successfully redeemed the Code
- Open Dex and confirm you have Dex+